happy man talking over the phone in an office, managed it services perth

MANAGED IT
SERVICES in PERTH

Perth based help desk support

Affordable Managed IT Support Tailored to Your Business Needs

Our personalised managed IT services are delivered by IT professionals located right here in Perth. This means no time delays and no language barriers. Just fast, reliable and genuine advice. 

Our local IT professionals help keep your organisation’s computers and systems safe from potential security risks including:

  • Business email compromise
  • Password theft
  • Malware
  • Ransomware attacks
  • Session hijacking
  • Confidential data theft
  • Identity theft

Plus many other issues such as slow and outdated systems that affect productivity, or technology glitches that result in loss of revenue. 

With affordable managed IT support from Nerds 2 You, your business is protected from these hazards. Plus, we regularly perform manual checks of your entire system to look for any opportunities for improvement. 

Round-the-clock virus protection

Automatic updates

Regular USB & cloud backups

Readily available helpdesk access

Managed IT Service Packages for Perth Businesses

Get started with Nerds 2 You managed IT services package tailored to your business today! Choose your ideal level of protection from the packages below, and we’ll get in touch to set up a complimentary initial consultation.
INCLUSIONSBasic
$29
PM Per Device
Standard
$49
PM Per Device
Ultimate
$69
PM Per Device
INTERNET SECURITY
Bitdefender Gravity Zone Business Premium Security
Bitdefender Advanced Threat Security Addon
Bitdefender Detection & Response Addon
BACKUPS
MSP360 Backup software license
USB backup option
Cloud backup optionUp to 250GB
Backup testing and recovery checks6-MonthlyQuarterly
UPDATES
Realtime Windows or Mac operating system updates
Realtime 3rd party software updates (on support list)
Installation of 3rd party software updates (not on support list)6-MonthlyQuarterly
Installation of available driver or firmware updates from hardware manufacturers6-MonthlyQuarterly
SUPPORT
SLA Support Agreement3 Business Days2 Business Days1 Business Days
Helpdesk access to log technical support issues
Free hardware and software purchasing advice
MONITORING/MAINTENANCE
Monthly report on health & maintenance tasks completed
Realtime monitoring & alerting of hardware, updates, backups & security issues
Overall security check-up and health assessmentQuarterly
Unwanted application removal and temporary file clean-upQuarterly

Basic

$ 29 PM Per Device
  • INTERNET SECURITY
  • Bitdefender Gravity Zone Internet Security software license
  • UPDATES
  • Realtime Windows or Mac operating system updates
  • SUPPORT
  • 3 Business Days SLA Support Agreement
  • Helpdesk access to log technical support issues
  • MONITORING/MAINTENANCE
  • Monthly report on health & maintenance tasks completed

Standard

$ 49 PM Per Device
  • INTERNET SECURITY
  • Bitdefender Gravity Zone Internet Security software license
  • BACKUPS
  • MSP360 Backup software license
  • USB backup option
  • 6-Monthly Backup testing and recovery checks
  • UPDATES
  • Realtime Windows or Mac operating system updates
  • Realtime 3rd party software updates (on support list)
  • 6-Monthly Installation of 3rd party software updates (not on support list)
  • 6-Monthly Installation of available driver or firmware updates from hardware manufacturers
  • SUPPORT
  • 2 Business Days SLA Support Agreement
  • Helpdesk access to log technical support issues
  • MONITORING/MAINTENANCE
  • Monthly report on health & maintenance tasks completed
  • Realtime monitoring & alerting of hardware, updates, backups & security issues

Ultimate

$ 69 PM Per Device
  • INTERNET SECURITY
  • Bitdefender Gravity Zone Internet Security software license
  • Bitdefender Advanced Threat Security Addon
  • Bitdefender Detection & Response Addon
  • BACKUPS
  • MSP360 Backup software license
  • USB backup option
  • Up to 250GB Cloud backup option
  • Quarterly Backup testing and recovery checks
  • UPDATES
  • Realtime Windows or Mac operating system updates
  • Realtime 3rd party software updates (on support list)
  • Quarterly Installation of 3rd party software updates (not on support list)
  • Quarterly Installation of available driver or firmware updates from hardware manufacturers
  • SUPPORT
  • 1 Business Day SLA Support Agreement
  • Helpdesk access to log technical support issues
  • Free hardware and software purchasing advice
  • MONITORING/MAINTENANCE
  • Monthly report on health & maintenance tasks completed
  • Realtime monitoring & alerting of hardware, updates, backups & security issues
  • Quarterly Overall security check-up and health assessment
  • Quarterly Unwanted application removal and temporary file clean-up

Or, if you’d like to discuss your company’s IT needs with us first, please book a complimentary initial consultation where we’ll come to your business for an onsite consultation.

Locally managed IT services in Perth

The threat of losing valuable data or revenue is growing by the day, and the need to keep your business protected is more essential than ever. So, it’s time to stop troubleshooting and trying to manage your own IT systems on top of running your business. With Nerds 2 You locally-managed IT services, you can focus on more meaningful tasks, and relax knowing your precious company data is locked down. 

man with headset concentrating, managed it services perth

Why choose us for your managed IT?

pair of hands shaking in front of a switchboard, managed it services perth
Onsite Consultation

Thanks to our many years of experience, we’re able to provide you with genuine expert advice on all your IT needs, from computer repairs to setting up cloud-based storage, virus protection, software upgrades, and many more. We’ve tried and tested just about every virus and malware protection software on the market, so we know how to keep your business information safe from potential hazards. Don’t just take our word for it, check out our client testimonials below!

digital nomad is protected by managed it services Perth
Remote Worker Protection
Nerds 2 You managed IT doesn’t stop when you leave the office. With many businesses operating remotely or beyond the office, IT threats become more serious when we use public WIFI networks or hotspots. Connecting to these networks has the potential of opening up your precious business information to malicious hackers and malware that can steal your identity, your data, and your money. With Nerds 2 You looking after your IT, you can confidently do business anywhere knowing you’re completely protected.
Perth's elizabeth quay foreshore at night, managed it services
Local Perth Help Desk

When IT issues occur, there’s nothing more frustrating than wasting time or resources on troubleshooting blindly. When we manage your IT, you get priority access to our Help Desk, and your very own Perth-based IT support professional. You or your employees can simply pick up the phone, and we’ll safely access your systems remotely to locate, diagnose and fix the issue as quickly as possible. This means less downtime, lowered costs, and real help when you need it the most. 

With Our Managed IT Packages You Get:

Managed IT Services with a Personal Touch

Experience the freedom of running your business without the stress of self-managing your IT systems. The Nerds 2 You team is right here in Perth, ready to provide you and your team with local, ongoing support for all your IT maintenance needs. With full transparency and flexibility, we’ll never lock you into a fixed contract, and you have the freedom to cancel anytime. Secure your business’ IT and online systems today by booking your complimentary consultation. Read More 

managed it services perth

In Need of Fully Managed IT Support?

If you’re seeking excellent managed IT support services, you’re in the right place. Our managed IT services in Perth are designed to address the challenges faced in the digital era. Businesses and individuals alike can benefit from investing in reputable managed IT service providers. With the increasing reliance on digital solutions, proactive and reliable IT support systems have become incredibly important. 

Finding outstanding IT managed support services has never been simpler with Nerds 2 You. We offer professionally managed IT support Perth can depend on for assistance when you need it. Our managed IT in Perth is driven by results and our managed IT solutions are suitable for a huge range of needs. As a reputable managed IT provider with a decade of experience, you can count on us to swiftly identify and find a solution for your tech issues.

The Benefits of Managed IT Services in Perth

The need for round-the-clock technical support has never been more essential.Managed IT support servicesg with Nerds 2 You ensure assistance when needed, enabling any technical issues to be addressed promptly and efficiently. Fully managed IT support provides continuous monitoring of IT systems, identifying potential issues before they escalate into major problems. This efficient and streamlined approach minimises downtime, ensuring that your systems operate at peak performance with our IT support managed services.

Whether it’s setting up a new device, troubleshooting problems, or needing advice on software, you can access reliable technical support whenever needed. We’re all about ensuring a seamless and frustration-free digital experience. We are a managed IT services company that offers a selection of monthly managed IT packages, so you are bound to find one to suit your requirements. With a range of services on offer, including data backup solutions to protect you from the devastating impact of data loss, monthly reports on health and maintenance tasks completed and real-time monitoring of updates, backups, and security issues, we have you covered. Our IT managed services pricing depends on the package you choose, get in touch for more information.

Reputable IT Support Managed Services

In a time where cyber threats are always evolving, robust cybersecurity is non-negotiable. Investing in small business managed IT helps to safeguard sensitive data from potential breaches and includes measures such as firewalls, antivirus software and more. Business growth is dynamic and so are its IT requirements. Our managed IT services for small businesses are designed to scale with your businesses, ensuring that your IT can adapt to changes in size, scope, and prospective technological advancements. 

Investing in managed IT services in Australia eliminates the need for businesses to maintain a costly in-house IT team. Nerds 2 You are a cost-effective approach that allows you to access a team of skilled experts without the overhead costs associated with hiring and training internal staff. Benefit from uninterrupted IT systems and enhanced productivity, at Nerds 2 You we will make sure any technical issues are swiftly addressed, allowing your business to operate seamlessly.

We also offer the following managed services:

FAQ about Managed IT Services in Perth

Managed IT Support is a service where a third-party provider, like Nerds 2 You, takes care of all your IT needs, from troubleshooting issues to proactive maintenance and cybersecurity.
Manages IT Services typically include 24/7 monitoring, helpdesk support, cybersecurity measures, data backup, and strategic IT planning.
Managed IT Support is proactive rather than reactive, focusing on preventing issues before they occur rather than fixing them afterwards.
The benefits of Managed IT Support include improved efficiency, reduced downtime, enhanced security, access to expert support, and predictable monthly costs.
Costs vary based on the services included and the size of your business. Here, at Nerds 2 You, we offer 3 different monthly subscriptions: Basic, Standard and Ultimate. Average monthly cost varies depending on the inclusions, between 29 and 69, per month, per device. Contact our team to learn more about the Managed IT Support costs.
Yes, Managed IT Support can be tailored to meet the unique requirements of your business.
Response times vary but are typically within minutes for critical issues.
Nerds 2 You offers both remote and on-site support depending on the nature of the issue.
Managed IT Support is particularly beneficial for small and medium-sized businesses that may not have the resources to maintain an in-house IT team. However, businesses of all sizes and industries can benefit from the expertise, efficiency, and cost-effectiveness of managed IT services.
Managed IT Support providers implement robust cybersecurity measures to protect your data and systems from threats. Visit our specific page to learn more about managed IT security services in Perth.
Measures include regular updates, firewalls, antivirus software, encryption, and employee training on security best practices.
Nerds 2 You implement regular backups with off-site storage and disaster recovery plans to minimise data loss in the event of an incident.
Yes, proactive monitoring helps identify and address potential issues before they impact your business.

Providers typically offer regular updates and reports to keep you informed about the health and performance of your IT infrastructure.

Nerds 2 You offer 24/7 support to address issues whenever they arise.

Yes, we can assist with selecting and purchasing software and hardware that align with your business needs and budget.

All Nerds 2 You employees receive training on IT best practices to help improve security and efficiency.

We believe that if we provide the best managed IT support and customer service we can, you will never want to leave us. But if you do decide we are not fit for purpose we have a 60-day cancellation policy.
Here, at Nerds 2 You, we can scale our services to accommodate the growing needs of your business, ensuring you have the support you need as you expand.
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